Velcro ponytails come with two combs and Velcro piece to tighten the pony along with hair on the Velcro piece to give the pony a natural finish.
There is a 2-5 business day PROCESSING time for all orders, even pickup orders(if we discussed). For Custom wig orders, please allow 7-14 business day production time. Sales and Promotions have a longer processing time. Please allow 5-7 business days for bundles and products. Custom-Made and Preorders require 7-14 BUSINESS DAYS.
Shipping is a standard 1-2 business days. All orders over $100 will include insurance. Signature is not required due to COVID. Overnight shipping rates are not available. StyledbyZahna/BundlesByZ LLC is not responsible for any damaged, delayed or lost packages after you receive your tracking.
Please read all product descriptions before purchasing any products. Please make sure you measure your head correctly. StyledbyZahna/BundlesByZ LLC is not responsible for any improperly fit units if you failed to send in your correct head measurements.
All hair and wig sales are given a 24-hour grace period for returns and exchanges. After 24 hours, no returns or exchanges are allowed. To return or exchange a wig, there cannot be any alterations. If the Lace is not cut by Styled by Zahna, the lace is not to be cut., No color, length, texture changes are allowed
We at StyledbyZahna/BundlesByZ LLC, reserves the right to refuse units sent back after a 2-day period. The customer is responsible for the shipping costs and restocking costs of $20